At Knightcorp, we’ve always believed that happy employees deliver the best outcomes for our clients. Our latest staff satisfaction survey results, conducted by Culture Amp, confirm that we’re not just meeting expectations--we’re setting new standards.

A remarkable 86% of our employees surveyed reported feeling engaged and positive about their work. Even more impressive, 97% of respondents would recommend Knightcorp as a great workplace, and 92% said they feel proud to work here. These figures are extraordinary for any industry but are especially rare in the insurance sector.

Culture Amp benchmarks companies with a staff satisfaction rating of 84% or higher as being in the top 10% of employers across all industries. Knightcorp’s outstanding results place us in that elite group, competing with companies in tech and other sectors known for their employee benefits.

So, what’s driving this success? Over the past two years, we’ve embraced meaningful change, implementing initiatives that reflect our values and prioritise our people:

• New company and brand values: Principles we live and breathe every day.
• Nine-day fortnight: Giving employees more time for what matters most.
• Flexibility and remote work options: Empowering our team to work in ways that suit them.
• Dress for your day: A modern, inclusive approach to workplace attire.

At the heart of these initiatives is our staff representative committee, a dedicated group that ensures employee voices are heard and influence the decisions we make. By fostering an open dialogue between staff and leadership, we create a workplace that is truly shaped by what our people need and want, ensuring that the changes we implement reflect our collective priorities. 

As Jacinta Chappell, leader of the committee, puts it: "Our role is to bridge the gap between leadership and staff, ensuring that every voice is heard and every concern is addressed. We’re here to make sure the changes we introduce truly reflect the needs of our people."

These are more than policies, they’re a reflection of who we are. They demonstrate our commitment to fostering a culture where employees feel valued, empowered, and inspired to deliver their best.

Reflecting on the results, CEO Trent Brown said:

“At Knightcorp, we’ve always believed in a people-first approach. This vision has positioned us as forerunners in the insurance industry challenging the status quo and proving that innovation in workplace culture translates to real success. 

Our recent survey results are a testament to this, but we’re not stopping here. The future is about building on this momentum continuing to support our people, lead the way, and set new benchmarks for excellence. Together, we’re shaping a workplace and an industry that’s truly future-focused.”

At Knightcorp, we’re not just forerunners in the insurance industry; we’re redefining what it means to be a great workplace. As we celebrate these incredible results, we remain committed to continually raising the bar for our employees, our clients, and the industry as a whole.

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