When a business faces a claim, handling that claim can be as important as the insurance policy itself. Effective claims management ensures your business is protected and that disruptions are minimised. This guide provides an overview of managing the process efficiently, from responding to the incident to resolving a claim successfully.

The UK's Grenfell Tower disaster has had widespread implications for professionals in Australia's construction industry. Here's how to help protect yourself if you're a contractor who's worked on any Australian building project.